Customer Success Articles
The content provides a series of articles focused on enhancing customer success through executive insights in onboarding, introducing the June 2024 Collaboration Hub for improved external project collaboration, resource management benefits, new TaskRay Academy training, key onboarding metrics, process standardization using Atomic Habits principles, and integrating Kaizen and Six Sigma methodologies for continuous project optimization.
Successful Customer Onboarding Requires Executive-Level Insights
Learn how to use executive-level insights for successful customer onboarding to boost retention, track metrics, and ensure business growth.
June 2024 Release – Meet Collaboration Hub
The June 2024 Release levels up our external collaboration capabilities with Collaboration Hub—here to help you stay aligned across projects, teams, and customer accounts for a seamless experience.
Four Ways Collaboration Makes Your Business Better
Collaboration Hub is a brand-new feature and license type that gives external stakeholders full access to TaskRay, allowing them to manage their assigned project work.
What Is Resource Management — and How Will It Benefit Your Business?
Achieving quality work within budget and schedule is paramount for any business. Learn more about how resource management techniques ensure smooth project execution, maximizing available resources and minimizing risk.
New TaskRay Academy Course: Implementation Basics
This course is designed to make every new TaskRay customer feel confident in taking those first steps in their implementation journey.
5 Customer Onboarding Metrics You Should Be Tracking
Customer onboarding metrics performance are crucial. Tracking and analyzing metrics provide insights for success. Learn five metrics to track.
Scaling Success: How to Standardize Processes with the Four Principles of Atomic Habits
Learn how businesses can scale success by standardizing processes and applying principles of the award-winning book Atomic Habits written by James Clear.
The Kaizen Way: Bringing Project Management Software and Process Together
Discover why project management software is just the beginning. Explore the Kaizen and Six Sigma approach to clear data, continuous optimization, and achieving customer success.
The Changing Tides: Rethinking Gantt Charts in Agile Project Management
Explore the evolving project management landscape, where the role of the Gantt chart is reevaluated in the age of Agile methodologies, balancing flexibility with the need for dependency management.
Managing Project Roadblocks with TaskRay
Project roadblocks are inevitable. Learn how to turn setbacks into opportunities for improvement through leveraging data to improve future projects.