Industry Articles
The page lists industry articles by Jenn Moon covering topics such as scaling AI agents in enterprises, AI-powered work orchestration, AI model context protocols, accelerating SaaS onboarding to reduce CAC payback, the importance of post-sale success for CROs amid slowing cloud growth, and the decline of free project management software plans.
This page contains a list of articles related to industry topics, including AI, SaaS onboarding, project management, and medical device manufacturing. Each entry includes the article title, author, date, and a brief excerpt.
7 Building Blocks to Scale AI Agents in the Enterprise
Jenn Moon — June 12, 2026
Every leadership team is asking the same question right now: “How do we use AI agents to replace manual work?” The excitement is understandable. AI agents promise a future where…
Why AI-Powered Work Orchestration Is the Next Big Advantage in Business
Jenn Moon — October 15, 2025
Every business leader knows the feeling—you close a big deal, celebrate the win, and then reality sets in. Now comes the hard part: delivering on the promise. How do you…
Model Context Protocols: What They Are and Why They Matter for Your AI Strategy
Jenn Moon — October 13, 2025
Artificial Intelligence is reshaping how organizations work, collaborate, and serve customers. But if you’ve ever tried to integrate an AI tool into your Salesforce ecosystem, you’ve probably hit the same…
How to Accelerate CAC Payback with SaaS Onboarding
Jenn Moon — August 12, 2025
In a market with high Customer Acquisition Costs (CAC) and tight budgets, the focus has shifted from simply closing deals to realizing value faster. With CAC payback now an essential…
Revenue Insurance for the Modern CRO: Why Post-Sale Success Is the GTM Advantage You Can’t Afford to Ignore
Jenn Moon — August 11, 2025
Q1 2025 was a wake-up call. Public cloud growth slowed by nearly 30% year-over-year. Budgets froze. Net-new ARR decelerated. And while the headlines focused on topline performance, the real pressure…
Freemium Fallout: Why Free Project Management Software Is Disappearing
Jenn Moon — July 21, 2025
For years, popular project management tools grew by offering “free forever” plans to hook users. Now, that era is ending and free project management software is being phased out. Smartsheet…
How to Accelerate Franchise Expansion Projects for QSRs
Dan Dowling — July 1, 2025
Quick Service Restaurants (QSRs) are at the heart of the franchising world, with over 80% of fast-food locations operated by franchisees using a franchisor’s brand and systems. This franchise model…
Best practices for document management in customer onboarding
Dan Dowling — June 25, 2025
If you’ve led a customer onboarding or implementation project before, you know personally how important document management is to ensuring you wrap up on time and on budget. You also…
Empowering MedTech Companies Through Effective Project and Work Management
Sarah Wallace — October 5, 2023
Learn thoughtful strategies project managers employ to ensure the successful installation of medical devices, facilitating optimal patient care and operational excellence.
Navigating the Changing Landscape of Medical Device Manufacturing in the US
Cory — September 27, 2023
As the healthcare life sciences market continues to evolve, medical device manufacturing and capital equipment providers will continue to play a pivotal role in shaping the future of patient care.…