MIMIT Healthcare Sees a 150% Revenue Increase and a 28% Decrease in Costs with TaskRay
MIMIT Health, a multi-specialty healthcare provider specializing in minimally invasive treatments, overcame inefficient paper-based task management by implementing TaskRay’s intuitive, integrated project management solution, resulting in a 150% revenue increase, a 25-28% cost reduction, enhanced operational efficiency, improved patient onboarding, and reduced physician burnout over 18 months.
About MIMIT Health
MIMIT (Midwest Institute for Minimally Invasive Therapies) Health focuses on providing multi-specialty, world-class healthcare with minimally invasive treatments delivered by leading physicians and surgeons.
Industry
Healthcare
Before TaskRay
- MIMIT Health did not have an adequate system for managing ongoing tasks and projects.
- They struggled to track tasks using paper-based documents and email threads.
After TaskRay
- In the last 18 months, TaskRay has helped them grow their revenue by two and a half times and cut costs by 25-28%.
- The solution supports them in offering a better patient experience, including an easy onboarding process.
Challenges
Prior to implementing TaskRay, MIMIT Health lacked an adequate system for managing ongoing tasks and projects. Tracking tasks relied on paper-based documents and email threads. Without the ability to create and track task dependencies, managing vendor relationships, system upgrades, and onboarding/off-boarding of employees, customers, and vendors was described as a “nightmare.”
Solutions
When searching for a project management solution, MIMIT Health found many options too technical or lacking an intuitive user experience. Most vendors offered standalone solutions without the necessary integrations. TaskRay stood out for its ease of use, intuitive interface, and seamless integration with MIMIT Health’s technology platforms. TaskRay’s approach to managing tasks was critical in helping MIMIT Health provide the best possible patient care and experience.
Dr. Paramjit Chopra, CEO of MIMIT Health, credits TaskRay with boosting operational efficiency. In the last 18 months, TaskRay has helped them grow revenue by two and a half times and reduce costs by 25-28%.
TaskRay enables efficient delivery of excellent, patient-centered care and supports a better patient experience, including a smooth onboarding process. Improved efficiency helps prevent physician burnout, which in turn supports growth in patient base and revenue. MIMIT Health now saves around $1 million a year by using TaskRay and Salesforce for inventory management and accounting. TaskRay has helped MIMIT Health eliminate inefficient processes and become an organized, systems-oriented healthcare leader.
Why MIMIT Health Loves TaskRay
“With TaskRay, we decreased our costs by 25-28%, we were profitable, and our patients were superbly happy and loved us.”
— Dr. Chopra, CEO, MIMIT Health
TaskRay’s Onboarding
TaskRay’s initial onboarding was seamless and simple. Dr. Chopra recalls that it was so smooth, it was almost unnoticeable, especially compared to other, more painful onboarding experiences with different technologies.
Integrating TaskRay
MIMIT Health finds TaskRay integrates well with all their processes, other vendors, Salesforce, and everything needed in the healthcare field. They evaluated other project management tools but found TaskRay’s integration capabilities superior.
Project Views
MIMIT Health uses project views in TaskRay, such as Gantt charts and calendar views, to quickly and easily visualize project status.
Workflow Automation
TaskRay’s automations allow MIMIT Health to manage task dependencies. Automated reminders ensure that attention remains on patient care without losing track of projects. When a task is completed, the next recurring task is automatically created, supporting ongoing workflow management.