TaskRay

Project Management Solutions for SaaS Customer Onboarding

TaskRay is a Salesforce-native project management and customer onboarding app used by over 1,000 Salesforce customers, designed to streamline SaaS customer and employee onboarding, automate workflows, simplify complex system integrations, and improve implementation speed, cost efficiency, and customer satisfaction for SaaS and technology companies.

Project Management Solutions for SaaS Customer Onboarding

TaskRay is a customer onboarding and project management app trusted by over 1,000 Salesforce customers. TaskRay enables onboarding and implementation teams with Salesforce Native solutions to create project plans, automate tasks, allocate work, and easily collaborate across teams.

TaskRay is the ultimate solution for Salesforce-powered SaaS companies to ensure a successful onboarding process for every new customer.

Customer Onboarding and Implementation Solutions

Streamline software implementation and onboard new customers faster with TaskRay. The platform ensures a seamless transition, enabling you to exceed customer expectations while keeping costs in check.

Human Resources (HR) Systems for Employee Onboarding

Onboard new team members faster than ever before. TaskRay’s customizable workflows and automation features simplify onboarding, allowing your employees to hit the ground running and ensuring HR processes stay on track.

Embedded Systems Implementations and Integrations

Simplify complex integrations and implementations with Salesforce-native workflows, time tracking, customer dashboards, and automations. TaskRay provides the framework needed to seamlessly embed hardware and software systems — all within Salesforce for complete visibility.

Real Value Delivered

For Leading SaaS and Technology Companies

  • Improve onboarding and implementation cycle times
  • Boost speed to revenue
  • Reduce per project operating costs
  • Improve customer satisfaction survey results (CSAT & NPS)

Discover how TaskRay powers onboarding and implementation operational excellence

Tailored Solutions

Accelerate complex onboarding projects

With our Salesforce-Native Work Management solution, we accelerate complex onboarding projects, allowing you to deliver exceptional customer experiences at every step of the journey. Speed to value is paramount in the fast-paced world of high tech software implementation, and TaskRay empowers you to delight your customers from the moment an Opportunity is marked Closed Won.

Get the tools to deliver speed to value with TaskRay

The SaaS industry faces a unique set of challenges when it comes to onboarding customers swiftly. Keeping costs contained, adhering to implementation timelines, maintaining high customer satisfaction, and managing profit margins are all at stake if the process goes wrong. At TaskRay, we understand the importance of a smooth customer onboarding process. Our mission is to ensure your customer onboarding success every step of the way. With our innovative solutions and expert guidance, you can streamline your onboarding process, reduce costs, and increase customer satisfaction.

  • Project Management Templates & Automation
  • Resource Management and Capacity Planning
  • Seamless Collaboration with Internal & External Stakeholders

Learn how TaskRay helps streamline processes and foster growth

TaskRay Doubles Cloud Giants Cumulative Annual Project Growth Rate

By enabling smarter resourcing and pricing decisions, TaskRay has helped Cloud Giants almost double its cumulative annual project growth rate.

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MWS Technology Improves Visibility and Efficiency Via Templates and Automation

Learn how MWS Technology uses TaskRay to manage its customer implementation process.

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UpKeep Transforms Their Onboarding Process from “Ad Hoc” to a Scalable System

UpKeep builds its entire onboarding and customer lifecycle process around TaskRay’s functionality to take advantage of using the Salesforce platform as its single source of truth.

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Feature-rich and Purpose-built for SaaS Customer Onboarding

  • Template Builder: Standardize company wide project templates to launch projects faster and maintain company wide best practices. Learn More
  • External Collaboration: Extend project and task visibility to both internal and external stakeholders via public dashboards. Learn More
  • Dynamic Security & Access Controls: TaskRay is SOC2 compliant backed by Salesforce security practices. Learn More
  • Resource Forecasting: Easily manage team capacity across projects, assign resources to projects based on their skills and forecast resources for future needs. Learn More
  • Automations: Automate mundane project tasks and workflows to speed up project launch and inflight project delivery. Learn More
  • Bulk Assign Work: Easily reassign or bulk assign projects and tasks as resourcing plans change. Learn More
  • Project Performance: Ensure you’re hitting your key metrics on time and in scope. Learn More
  • Custom Task Weighting: Tasks are not created equal. Control tasks weight against project completion. Learn More

Relevant Resources

Ready to learn more?

Discover how TaskRay can help you build, manage, and optimize your processes to deliver the best post-sale moments for your customers.

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