Workshop: Building Success Plans
The workshop "Building Success Plans," led by VP of Customer Success Sunny Harmon and Customer Onboarding Specialist Laura Pellar, teaches participants how to create internal Customer Success Plans that outline steps, touchpoints, and deliverables to help teams stay focused and aligned in achieving customers' desired outcomes, supported by a free step-by-step guide.
About this Event
Your Customer Success Plan is an internal asset that documents the steps, touchpoints, and deliverables you’ll need to complete to help your customers achieve their desired outcomes. Join VP of Customer Success Sunny Harmon and Customer Onboarding Specialist Laura Pellar in this workshop and learn how to create Customer Success Plans that will keep your teams focused and aligned around your customers.
Follow along with our free step-by-step guide: Building Customer Success Plans.